Ace the Interview with Personal Presence

This is a great time to grab a sweet summer job, or take a step up in your long term career. To help you out, here are the top ten tips for acing that interview with ease and grace: 

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Customer Experience: It’s All In The Details

I’ve been doing some research into hidden costs of project management which led me to thinking about the hidden costs of a poor customer experience and what happens when process becomes king, trumping the customer experience. Let me start by telling you about the experience I had that I’m relating to.

I decided to start a trial of some software. Like so much software today, it’s cloud based, there’s a monthly subscription and I was given a one month free trial.  I won’t say who as I don’t really want to bad mouth them, I don’t think they are a bad company, they’re just falling prey to their process!

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Managing Your Personal Brand

Personal brand is a hot topic these days, especially in our competitive job market. What is it, how do you get it and how do you manage it once it’s established? The key to all three is alignment. Your personal brand is the way people see you and it’s ideally aligned with who you really are. You get it by seeking feedback and you manage it by living up to your full potential. Feeling puzzled? 

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Becoming a Better Presenter and Storyteller – Don’t Do THIS!

When most people think about becoming a better presenter, they immediately jump to writing content, taking professional speaking lessons, signing up for Toastmasters and honing their verbal presentation. They do a terrific job on their visuals, PowerPoints, talking points and summaries. They work on varying their vocal tone, moving their body in specific ways and deliver their stories and presentations over and over in front of the mirror and in front of others. Once they’ve got those things mastered, they head out on the road, or into the boardroom and are completely unprepared on the most important front. 

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Giving and Accepting Feedback with Grace

In November we have a lot for which to be thankful, not the least of which is for those people in our lives who inspire and sometimes spur us on to better versions of ourselves. I have been doing a lot of speaking on image and leadership lately and am sometimes stunned and sometimes inspired by the ways I hear people giving and receiving feedback. Whether it’s to a friend, a colleague or your boss, learning to give and receive it gracefully is one of the trickiest things to do. Here are a few tips to make it a little easier as you grow into new roles in your career:

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