Take action on things that matter

Mission, Vision & Goal Setting Workshop (40 hours)

A guide to finding your personal & professional SUPER-POWERS!

As humans, most of us want our lives to be meaningful. At Your Better Life, we believe each person and business has the super-powers needed to achieve their best – in their personal and professional life.

People and businesses who don’t know or don’t embrace their BIG WHY (why do I do what I do?) struggle to be successful.

Achieving our best takes intentionality. It takes dedication to a specific mission that leads us to a visionary view of our life and work. From there, we are able to set out the specific goals and actions that will allow us to live our best lives and positively impact our families, our workplaces, our communities and the world more powerfully than we ever thought possible.

Tom Watson is a master coach who has helped individuals and businesses explore and define their BIG WHY!

In this workshop, you will:

  • Develop a powerful Mission Statement.
  • Craft your short-term and long-term Vision Statement.
  • Build and implement successful Goal Setting Techniques for yourself and your business.

If you seek to be more successful in life and business, contact the Your Better Life Team and set up a workshop today.

At Your Service Workshop (16 Hours)

A guide to giving super service

The most successful people in life and business have a way of making those around them feel special! The “At Your Service” workshop helps participants understand the key role that each person in your organization plays in delivering an amazing customer experience.

“At Your Service” is an interactive and fun workshop that will allow participants to grow a much broader awareness of the importance of making a difference in customers’ lives through service excellence.

In this workshop, your team will:

  • Recognize the factors that contribute to customer loyalty.
  • Identify individual and team service excellence.
  • Define a consistent and memorable customer experience.
  • Practice our proven five-step process to handling challenging customers

Begin your personal and professional journey to service excellence today!

Service in a Different League (16 Hours)

A guide to amazing service teamwork

The most successful businesses have a way of making those around them feel special! “Service in a Different League” workshop helps service teams understand how working harmoniously within a team setting allows businesses to deliver amazing customer experiences, time and time again.

“Service in a Different League” is an interactive and fun workshop that will allow participants and teams to grow a much broader awareness of the importance of making a difference in customers’ lives by providing outstanding customer experiences.

In this workshop, your team will:

  • Recognize individual service strengths and how they affect the team.
  • Identify team cycles and how they impact customer service.
  • Explore methods of managing “hot buttons”.
  • Practice effective problem solving and feedback techniques.

Knock the ball out of the park, contact Your better Life to book this workshop before the end of another season.

Tools for event planners

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