According to the Merriam-Webster Dictionary the modern-day mentor is “a trusted counselor or guide.” Think of a mentor as someone who knows the ropes of your career path and is willing to share the good and bad of their past experiences so as to help you make informed choices. Consider that a study conducted by the American Society for Training and Development (ASTD) found that 75% of executives attribute their success in-part to having a mentor.
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The ability to sustain amazing customer service is the long-term key to building a prosperous company. Too often companies forget just how important it is to sustain service that WOWs paying customers and allows them to remain leaders in their industry. More often than not the reason for poor customer service occurs because companies lose sight of the fact that not everyone has the ability to serve the paying customer the way the paying customer would desire to be served. The key to providing amazing customer experiences: hire right, train right, and evaluate right if you want to stay at the top of the Customer Experience heap.
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Unless you’re one to have a piggybank or safe stashed in your closet, you might be thinking “What?” You are not alone; many people don’t realize that there is money in their closet, both money to be made and money to be found. Here are some strategies you can use to better manage your money in the closet:
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Our incredibly busy schedules often create a lot of quick and dirty reactions that can lead to absolute gridlock in an operation if left unchecked. I’m talking about the decisions you make when you are stressed, working on three things at once, and simply don’t have the time to look into it any further than the surface….these are often highlighted by the “justs”:
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